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Need help logging in?

First time using online services

For security purposes, you must follow these 3 steps when logging in for the first time:

  1. Log in with your account
  2. Confirm your information
  3. Accept the conditions of use

Plan for 5 to 15 minutes to complete the steps.

Step 1: Log in with your account

To use online services, you will need a Government Authentication Service account.

When you click on the “Log in” button on the online services home page, you will be redirected to the Government Authentication Service(currently in French only), where you can click on the link for creating an account.

You can find out what information is required in order to create an account by referring to the Québec government web page about the Government Authentication Service and the document Your First Time Logging in to SAAQclic.

If you do not have all the necessary pieces of identification, you can go to one of the service centres that provide help with creating a Government Authentication Service account.

Step 2: Confirm your information

You will need your SAAQ identification number (1 letter followed by 12 digits).

  • On the driver’s licence

    The identification number is located below the “permis de conduire,” “permis d’apprenti conducteur,” or “permis probatoire” line on the licence.

    Image du permis
    On the registration certificate

    If your vehicle registration certificate is green, the identification number appears below “Nº de dossier.”

    Image du certificat d’immatriculation vert

    If your vehicle registration certificate is white, the identification number appears below “Numéro de dossier.”

    Image du certificat d’immatriculation blanc

    If you do not have a driver’s licence or registration certificate, contact us to know how you can get your identification number.

Step 3: Accept the conditions of use

You must accept the conditions of use and the SAAQ’s Policy on Privacy before using the online services.

Log in now!

Go back to the online services home page.

Have you forgotten the email address, username or password associated with your account?

Go to the Government Authentication Service login page.

To reset your password, click on "Forgot your password?"".

To change your email address or username, click on "Manage your account".

You will also find information about how to reach the Government Authentication Service, if needed.